Benco Mini Storage
925 N Nolan River Rd
Cleburne, TX 76033
Facility Reviews Summary
Don, satisfied customer :)
Friendly and Helpful Staff!
I was looking for a place to store my motorcycle, my most prized possession! I walked in and the manager knew immediately what size I needed1 It worked out great because she found me a temp controlled unit located at the very end of the hall. She took the time to drive me to the unit and show me how to access it and that there is a security camera facing directly where my bike will be stored! I can rest easy knowing its safe and secure! On days I go for a ride I am even allowed to leave my jeep there for a couple hours and Audrey keeps an eye on it thru the window.
I buy merchandise from Benco to ship products I make and sell on my Etsy website and was delighted to see Audrey as the new facility manager! The office has really been cleaned up and reorganized! U-Haul has the best packing and shipping supplies, and Audrey keeps a wide variety of useful things... I always look forward to visiting this place!!
NO LONGER HAS GREAT CUSTOMER SERVICE
I have had a unit with Benco for several years, It was always great. I recommended benco to several of my friends even, however there has been a change in management and I'm definitely NOT IMPRESSED! As a matter of fact I have moved out of my unit and will not be back. Whatever the reason for the change in workers it was a big mistake. Customer service is bad unfriendly and unwilling to help.
I had never rented a unit before so i had no idea what to expect, but it was great ...I had alot of questions and Chelle took the time to answer them all, and made me feel at ease about storing my things. the facility is very clean and seems to be pretty secure.